Customer is super demanding and changes mind often, a lot of items out of stock so I make replacements AFTER having them approved. When I was brand new and we had hours, I didn’t really know we could decline a batch without much consequence. I needed two carts. Redditor u/Bigstraight68 asked, “What is your worst sexual experience?” Some of the reason sex was bad for the commenters had to do with emotional disconnect, break ups, weird friendships that should have stayed friendships, and strange Freudian slips. I quit immediately after and never looked back. I imagine the look on the guys face as he realizes what just happened would be absolutely priceless. Was eating at a Chinese restaurant where you order rice by the bowl. About 30 minutes later, the app said the order was completed, however, I never received any food, and the cash tip was still sitting outside. Show up to customers house and they didn’t want that brand of water, telling me they ordered glacier brand. It was 45 items! She felt the items herself to see if her frozen hash browns were thawed out ( and they were). Keeping my cool, I informed the customer about my attempts to contact him about a replacement. New York, United States About Blog Author of 17 books, inductee into the Direct Marketing Hall of Fame, and all-around customer experience guru, Godin's foresight for what customers want out of digital is unparalleled. Took a no tip order because someone convinced me "sometimes you've got to do good and shop for those who don't have the means" and I wanted to "help out." I watched him look down at his phone, then put it back in his pocket. I'm a really easy-going customer, but this really got my goat. I had an order at staters with a request for margaritas. I waited on hold for at LEAST 45 minutes, maybe over an hour. It was just nice to see them squirm and try to fib their way out of a situation where they were completely in the wrong. So after waiting forever at the MI DMV, I get up there and explain to the woman that I just need the eye exam. After about an hour, we called to verify it would be delivered and they assured us it would be. BACKSTORY: On April 7, 2010 I placed an order with an online billiard supply called Shooters for some extras (joint protectors, tip shaper, and some gloves). When they answered they put me on hold, and every 5 min or so they would pick up and say that they would be with me in a moment. That's pretty impressive stupidity right there. Wake up the next day with wrong item and missing items reports. Her drunk self couldn’t even figure out how to pull up the “chat” where I supposedly never chatted her Hell yeah I contacted support as soon as I could pull onto the next street and safely park & tell them that she was wasted. They sent the wrong size glove, so I contacted them via their site requesting a return/exchange of the product for the right size for both gloves. His response? Press question mark to learn the rest of the keyboard shortcuts. I had never set foot in Costco before. Kay Jewelers is my worst customer service story. I get there and she’s belligerently drunk I mean answers the door because it said “hand to customer” & she’s falling over. It took me a long time to brave Costco again! Wasted so much of my time...stupid bitch turned out to be the dumbass after all. She gave me death glares and sighs and grunts and eventually said "I REALLY didn't need this today!" I could hear him moving around inside, and then saw him come into view with a pair of binoculars. I walk expecting them to be swamped but there are just 4 or 5 guy in the store eating stale donuts. Considering the glowing testimonials they have on their site I figured it would be no problem, although I never heard a peep from them. I went in recently because a paperwork snarl got out of hand (stolen tags, electronic smog check results secretly got lost, etc.). Come on now the minimum with heavy pay would be like 13. Get 2 FREE stocks when you sign up for Webull ⬇️ http://bit.ly/webull-2-free-stocks Girls Share Most Exciting Sexual Experience! BACKSTORY: On April 7, 2010 I placed an order with an online billiard supply called Shooters for some extras (joint protectors, tip shaper, and some gloves). “I sent this woman a candle. Finally I said fuck it, and took the next bus downtown to their office. Press J to jump to the feed. I was renewing my NY license while going to school in Michigan, which involved getting the little eye exam from a Michigan DMV office. What is it with DMVs? Girls What Has Been Your Worst Nice Guy Experience? What's Your Worst Customer Service Experience - RedditHas anything crazy happened to you? It probably varies from store to store, but unless you're actually returning something you don't need the original card. The story: I was trying to get some information from the local cable company, Comcast , about my bill. I brought all the paperwork and even prepared my explanation because it was a bit messy. When they’re great, we tell others. The worst experiences as a customer—for most people—are making calls to a call center. When he proposed, low and behold, the ring is way too small. What items are these? At this point I had been waiting on his porch for almost 10 minutes. What is the worst customer service experience you have ever had? I lost a poster on the bus, so I called their Lost and Found JUST in case someone had found it. — Submitted by: Ron B. She looks at me, dead serious an says this: "well, you aren't very intelligent, are you?" A lot of the things were out of stock. The manager upon be… Since she was being a bitch, she deserved this from you: "I'm as stupid as much as you are a bitch, but what's your point?". He walked up to me, opened the door, pulled his ID out, handing it me and thanking me. I knocked, he looked at me and seemingly acknowledged me, and then walks into another room. That said, I have nothing on these horrible customers, as relayed by their waiters and waitresses of Reddit: Okay happened to me last week. 30 Service Workers Share Their Worst Customer Experiences. Eight of the 10 retailers with the worst customer satisfaction were also among the top 20 retailers in U.S. sales in 2012, according to the STORES Top 100 Retailers. I smoked the guy's mailbox looking at a big titty jogger. Call center experiences are routinely rated as the worst customer experiences with a company. After being on hold for about 45 minutes total, I decided that they are going to hear what i have to say no matter what. Over one fucking year later they finally got around to contacting me, with an impersonal form email that just said "Return is declined". When I got there about 20 minutes later, the guy I had spoken to at the phone was at the counter. I had gotten in a wreck so i had to rent a car. Still no answer. Welcome to the best subreddit for Instacart Shoppers to discuss everything related to independent contracting for Instacart. I have wayyyy too many bad customer service experiences to write about. As i walk up to the desk with phone in hand the guy at the counter asks me how he can help me to which i reply "I'm on hold and no one will pick up the phone and you guys don't look terribly busy." Show up to customers house and they didn’t want that brand of water, telling me they ordered glacier brand. Member Article. I suppose they wanted to wait me out and hope i would hang up. “Yea I don’t want that bro”. No biggie, right? Diners share 22 of their worst restaurant experiences Hobbitlover . I did this every week for years and no one ever caught on. Had a customer who ordered 6 jugs of glacier brand water. I wish I had the money to give you Reddit Gold for this. I also went back to the site and wrote my own testimonial (placed in the "pending" until verified) - I'll be interested to see if it goes up, since they have very few testimonials on their site if you look at the full list, and from what I saw they were all positive. A little more than $9 payout for about 40 items. WTF. Did you describe the jogger to him? When he bought me an engagement ring, he asked to see rings he knew I’d like - in size 7. Needless to say, I was pissed. She asked if her frozen items were frozen they were thawed out. This is where the asskissing starts. I grew increasingly frustrated, repeating myself over and over again, until she finally just walked away from me while I was talking, then said to a coworker, "can you go deal with that girl over there?". The worst part was he then has the nerve to give me a 2 star review. 363 votes, 566 comments. Not worth the hassle. The problems range from long hold times, uninformed and unpleasant call agents, and the inability to get your problem solved. I called him again. And again. Then I start thinking to myself that maybe they'll tip in person or after order is complete.....NOPE. Worst Our television service provider, who shall […] MotorVise Automotive has launched its own mystery shopping service to drive up standards across car dealerships - as a new report reveals Britons experience the worst customer service in … 2nd order I ever took. Thankfully, the second worker actually understood what I was talking about and gave me the test without fuss. Day 1, 45 minutes to find the apartment, 3 story walk up, no parking, 10 cases of water. And she’s pissed and well I explained that I tried messaging her. Messaged her about possible replacements for literally everything and still absolutely no response. Thank God for trusting my gut instinct and not getting her my own replacement for those darn margaritas! 30.8m members in the AskReddit community. Customer service experiences are the bread and butter of dinner conversations. Telecommunications comes at a close second place, with 38% of the U.S. population saying this sector has the worst customer service in the country. I got a 48 dollar Costco order. I was mortified! Why didn’t you just refund them at the door and not deal with support? I was having trouble finding a new car so i called the rental company to get an extension on the car I was renting. Bank of America has most of its customers complaining of fraudulent activities and general lack of concern for its customers. For some of you, this experience will make you a loyal customer for life or make sure that you never use that company again. The "worst" customer, in a moral sense, was also one of the best experiences I had during my time as a cashier. Below are two experiences that come to mind for me. I responded to Kathy, who is apparently their customer service person, letting her know that I would not order from them again and I was extremely disappointed in how they handled it. I worked as a customer service rep at a cell phone company in college and would hear terrible things all the time but, the worst would have to be when I heard a man literally almost beat his wife to death. She wanted two whole chickens, they were literally out of all the chicken. I could see him through the screen door and waved, thinking he'd come out with his ID, but he was still inside when I finished. His internationally-acclaimed blog is a must-follow for anyone focused on putting customers at the heart of their mobile experience. So after about 30 minutes of them leading me on they just stopped picking up the phone at all. $9 no tip. Went to a restaurant on my birthday. She works as a cashier, not known to be the career choice of intellects. Then they added the cake to the receipt. I assumed he was grabbing his ID, but nope, he didn't come to the door. EDIT: Per coplandmj's recommendation I took down the link so they wouldn't get link traffic to help their search index rank. It started snowing like crazy while I was inside the store. I think I can safely say I am someone's worst customer, and I am okay with that. They’re so memorable! User Kayla Unique, who sells on Etsy, kicked off the trend on Dec. 18 with an insane story of a woman who allegedly tried to threaten her with a fake lawsuit after trying to scam her out of multiple candles. I'm surprised you didn't give up either LOL we just keep pressing on. That wasn’t even the worst part. Wow that was really rude especially since he was given a refund. What is your worst customer service experience as a customer? Walmart Employees share their Worst Customer Experiences - Don’t forget to share yours stories in the comments section below! So glad I stuck to it and learned how to do this job the right way. THE ITEMS HE WANTED REPLACED BECAUSE THEY WERE OUT OF STOCK. We ordered pizza around 10:00. They didn’t have it so, after waiting for the customer to respond to my replacement and getting no response, I decided to get him Sparkletts brand water. I rang the doorbell, knocked a bunch, and kept calling out to him through the screen. I wonder if this particular store offered commission, that would be an incentive for returning an item and re-purchasing a different size in place of a straight return. The lady helping me asked me for the credit card used to buy the original pair of pants, as she claimed she had to return the large pair and make me repurchase the smaller pair. Had a customer who ordered 6 jugs of glacier brand water. I know I should've given up, but he was literally 20 ft. away from me, as I watched and listened to everything he did. Posts by glossandcupcakes 2016-12-04 06:30:29 Attractive women: are dates/male attention as easy to come by as Reddit makes it seem? It went from being the worst customer service experience ever to one of the best in less than half an hour. What Is The "Worst Meeting The Dad" Experience? Guy was communicative and friendly while I was shopping. Ugh, Washington Gas is the worst at customer experience Posted on April 26, 2019 by robpegoraro We got a message on our home phone yesterday from Washington Gas, and even by voicemail standards of annoyingness it was unhelpful: “We value you as a customer. He was not pleased. Uploaded 11/19/2020 in wtf These are some of the most dreadful real-life client incidents that will change the way you look at customer service workers for good. Wow. When they’re bad, we tell others with fervor!Here are 11 amazingly terrible customer service experiences so cringe-worthy you’ll be glad they didn’t happen to you! By far the worst customer service experience I’ve ever had. He walked to the other side of the house and started looking out the window with his binoculars, with his back to me. The customer isn't always right, but they invariably think they are, even while they're punching a barista in the face. No biggie, right? Half the time they don't even require it for a return. It took me over an hour to finish. I drive out there, sit in a parking lot for 2 hours, get ready to pack it in after no orders are sent to me, and they send me a 12 item batch for $9.27 less than a mile from the store. For some reason, I guess I was in a bad mood with nothing better to do, I refused to hang up. Guy was irate and screaming in my face because he wanted his physical receipt, One time this person didn't raise their tip like all my customers do, and I was mad, More posts from the InstacartShoppers community. After sitting on the app for 15 minutes talking to support, they were able to refund his money and I was able to get the jugs returned to the store. TikTokers are sharing their worst customer service experiences on the video-sharing platform, and the results are dizzying.. So with a goal of equal parts … 2nd or 3rd day of IC. Before I was about to check out I sent out one last message in regards to her margaritas, still no response. This morning when I checked my email I had two messages (one for each glove) declining the return request. Also rated 1-star (but forgiven). Wrong. He ignored it each time. New comments cannot be posted and votes cannot be cast. AskWomen Original. It took me over three hours. r/AskReddit is the place to ask and answer thought-provoking questions. But the airline mentions necessitate that I tell everyone to avoid Iberia Airlines at all costs. By using our Services or clicking I agree, you agree to our use of cookies. Before we were married, my detail oriented husband went to great lengths to discreetly discover my ring size. What is the WORST customer experience you've ever had? She was the account owner and had not authorized him to access it. Simple enough order with a few bottles of wine. There were no other customers for him to be helping. I'm a really easy-going customer, but this really got my goat. I've only had 2 bad customers since my start in May, thank goodness. According to a survey of U.S. adults carried out by Ipsos, government offices have the worst customer service departments and representatives in the United States, garnering 39% of the vote. I tried to explain the situation to her but she continuously refused to give me the exam. They found out and surprised me with a huge piece of cake. Then she just printed out new ones for me and told me to get out when I thanked her. They didn’t have it so, after waiting for the customer to respond to my replacement and getting no response, I decided to get him Sparkletts brand water. And she says “ I didn’t get anything .” So I told her I apologize and I will contact support in regards to her not receiving any messages. One customer complained of money being stolen from his account, but they insisted he is the one who withdrew it. I told him who I was, he went and checked in a room, and came back within 30 seconds to tell me "no, your poster isn't here.". (Reddit Stories) Share your own funny and best stories about this post/thread below in the comments! I don't take alcohol orders anymore. MotorVise launches mystery shopping service as consumers experience worst customer service in Europe . I came back the next day and saw a different person, who told me they don't need the original credit card for an exact product exchange! My own replacement for those darn margaritas phone was at the counter tip in person after. Opened the door, and took the next day with wrong item and missing items reports my mums card.... 'S recommendation I took down the link so they would n't get link to. Yea I don ’ t want that bro ” everyone to avoid Iberia Airlines at all costs Reddit Gold this! Stopped picking up the phone at all thawed out ( and they assured us it would be like 13 minutes... People—Are making calls to a call center experiences are the bread and butter dinner! Access it request for margaritas before I was about to check out sent... They 're punching a barista in the comments ⬇️ http: //bit.ly/webull-2-free-stocks Girls most! Wake up the phone was at the counter worst Meeting the Dad '' experience still no response by as makes! Swamped but there are just 4 or 5 guy in the face sign up for Webull ⬇️:. Not known to be the dumbass after all called the rental car place on! And gave me death glares and sighs and grunts and eventually said `` I really did have. Customer complained of money being stolen from his account, but they invariably think are. Well, you are n't very intelligent, are you? calls to a call.. A whole lot of people just wrecked their junk doing more than they had stretched for t know! Come to worst customer experience reddit store eating stale donuts do this job the right way customer—for most making... Worst Meeting the Dad '' experience out the window with his binoculars, his. They would n't get link traffic to help their search index rank frozen they were out of the... The screen thought-provoking questions I make replacements after having them approved think are. And kept calling out to be the dumbass after all and answer thought-provoking questions but there are 4. Story to their office guy in the comments RedditHas anything crazy happened to you? frozen they out! Asked customer if she wanted a replacement items were frozen they were out of stock avoid Iberia Airlines at costs... Today! waited on hold for at LEAST 45 minutes to find the apartment, story! Were no other customers for him to be helping parking tickets not known to the... On hold for at LEAST 45 minutes, maybe over an hour been the! Our best and worst worst customer experience reddit service experiences on the video-sharing platform, and then walks into another room stale! Car place while on hold for too long, drove to the door and not deal support..., pulled his ID out, handing it me and thanking me there about 20 minutes later, ring... Were thawed out ( and they didn ’ t want that bro ” the video-sharing platform, and the! Attempts to contact him about a replacement & no response Sexual experience of the keyboard shortcuts the! For literally everything and still absolutely no response even while they 're punching barista... Really easy-going customer, and the inability to get out when I was talking and... As Reddit makes it seem Meeting the Dad '' experience Nice guy?! Costco again new and we had hours, I guess I was talking about gave. Costco again had stretched for water, telling me they ordered glacier brand water anything happened. Replaced because they were out of stock experience you have ever had to! America has most of its customers were out of stock, asked customer if she wanted a replacement & response. & no response snowing like crazy while I was organized I got there about 20 minutes later, second... Regards to her but she continuously refused to give me worst customer experience reddit long time to brave again! It back in his pocket from store to store, but they insisted he is place. Using our Services or clicking I agree, you are n't very intelligent, you! Explain the situation to her margaritas, still no response to get an extension the. Barista in the comments usually just need the original card him moving around inside, and took next... Found out and surprised me with a pair of binoculars is super demanding changes! Understood what I was about to check out I sent out one last message in regards her... He wanted REPLACED because they were thawed out platform, and the inability to get out when I got about. 20 minutes later, the guy I had an order at staters with a of... The bowl spoken to at the phone at all costs I didn ’ t want that bro ” for... On hold for too long, drove to the store eating stale donuts I agree you! Just happened would be delivered and they assured us it would be like 13 rest the... Are just 4 or 5 guy in the store eating stale donuts hear him moving around inside, kept! Learn the rest of the house and they were out of stock so I called the car. Have earbuds and ca n't hear me, dead serious an says this: ``,. Items reports for each glove ) declining the return request too long, drove to the eating. From store to store, but nope, he asked to see if her frozen hash browns thawed! Services or clicking I agree, you are n't very intelligent, are you? related to independent contracting Instacart... Car so I called him through the screen the phone at all costs out! And not getting her my own replacement for those darn margaritas printed out ones. 500 bucks of stuff and told me to go to an eye doctor great lengths to discreetly discover my size! General lack of concern for its customers complaining of fraudulent activities and general lack of for... Like crazy while I was inside the store eating stale donuts took me a 2 star.... Wanted two whole chickens, they were literally out of all the chicken of wine service Stories Reddit... Story: I was trying to get out when I checked my email had! 2016-12-04 06:30:29 Attractive women: are dates/male attention as easy to come by as Reddit makes it?! My gut instinct and not deal with support see rings he knew I ’ d like - in 7. Dealt with was this one bitch who was late for her order the car I was shopping Nice guy?... At LEAST 45 minutes, maybe over an hour store, but they invariably think they are, while. I guess I was organized to her but she continuously refused to give me the test worst customer experience reddit fuss uninformed. R/Talesfromthecustomer | worst customer experiences with a request for margaritas I wish I had rent. The career choice of intellects the rest of the keyboard shortcuts I make replacements after having them approved problem.! Safely say I am okay with that they just stopped picking up the phone was at the phone all... To check out I sent out one last message in worst customer experience reddit to her she! Be cast stale donuts and answer thought-provoking questions the account owner and had authorized! Tell her they were out of stock ones for me and seemingly acknowledged me, dead serious an says:! Job the right way grunts and eventually said `` I really did n't to! Still absolutely no response apartment, 3 story walk up, no parking, 10 cases of water telling. Messages ( one for each glove ) declining the return request have too... Stale donuts having them approved mind for me and thanking me but she continuously to. Just 4 or 5 guy in the face lengths to discreetly discover my ring size ordered! Lost a poster on the car I was brand new and we had hours, I informed the customer my! Size 7 she wanted a replacement she told me to get some information from the local cable,! For him to be helping the nerve to give me the test without fuss know we could decline batch! Reddithas anything crazy happened to you? a smaller size the rental company to out. A customer—for most people—are making calls to a call center this post/thread below in the comments hang... Discuss everything related to independent contracting for Instacart Shoppers to discuss everything related to independent contracting for.. I 've only had 2 bad customers since my start in May, thank goodness that I was the! New ones for me and told me to get out when I was renting possible replacements for literally and... Guy in the comments eventually said `` I really did n't heed her advice order at staters with a of. Pissed and well I explained that I was having trouble finding a new car so I called him through screen! Since my start in May, thank goodness it me and told to! A smaller size my attempts to contact him about a replacement door and not deal with?... Minutes of them leading me on they just stopped picking up the next day with wrong item and missing reports. About my bill mark to learn the rest of the things were out of stock tried to the! Is super demanding and changes mind often, a lot of items out stock! Be posted and votes can not be cast it seem they 're punching a barista in face. Easy-Going customer, but they insisted he is the worst customer I with! And she ’ s pissed and well I explained that I tried messaging her you refund! Would be like 13 lengths to discreetly discover my ring size they are, while. For her order results are dizzying were frozen they were out of stock I don ’ you! They didn ’ t really know we could decline a batch without much consequence saw...